Research across sociology, psychology, and medicine have found that certain differences in the way doctors speak with patients can improve patient communication about presenting problems, increase patient satisfaction, and even enhance physiological responses to treatment. Collecting transcripts of conversations between patients and their doctors would provide a wealth of qualitative information that could be analyzed... more »

To assess and compare the level of understanding, engagement and satisfaction in patients who received pharmacogenetic results and are randomized to 1) a web-based portal with personalized educational content tailored to subject's results or 2)standard of care. Subjects will be surveyed to determine 1) understanding 2) engagement and 3) satisfaction.